Privacy Notice

About Us

Amber Access Space Ltd registered office is 11 Stratford Road, Shirley, B90 3LU.   We are a company registered in England and Wales under company number 09827804.

 

We process your information in accordance with this Privacy Notice and in compliance with the General Data Protection Regulations.  We act as the data controller when processing your data.  The person responsible for collecting any personal information about you is Nuala Murphy who is the data controller and can be contacted as follows:-

 

Amber Access Space Ltd, PMJ House, Highlands Road, Shirley, B90 4ND

Or email info@amberaccessspace.co.uk or telephone number 0121 711 1010.

 

Our Website

Amber Access Space Ltd website is amberaccessspace.co.uk.  When you submit an enquiry we are responsible as data controller of the personal information held about you.  We will not share this information with any third parties.  If you wish to have this information withdrawn please complete Form B.

 

By email

We collect this information if you submit an enquiry for a quote for a storage unit or to make enquiries via email and we will not share this information with any third parties.  If you wish to have this information withdrawn please complete Form B.

 

Personal Information we hold about you

When you enter into a Storage Agreement we collect personal and contact information which you provide for example name, address, telephone number, email, proof of address i.e. copy bank statement or utility bill and copy passport or driving licence.  In addition you provide us with an emergency contact.   We will not share this information with any third party.

 

Personal Information we hold about third parties

If you give us information of an Emergency contact name and telephone number, you confirm that the emergency contact has given consent to the processing of this information.  We would only contact this person if we were unable to contact you.  If you no longer wish to have this third party as a contact please email or write to us and ask us to remove this.

 

How we collect information about you

We collect information if you submit an enquiry online via the website, or by direct e-mail for a quote or for us to contact you.

We also collect information once you enter into a Storage Agreement and complete the Agreement accordingly.

 

Why we collect information about you

Once you have entered into a Storage Agreement.  We collect this information to enable the following:-

  • That we have contact details to enable us to invoice you
  • That we have an emergency contact if we are not able to contact you
  • To contact you about any arrears on your account
  • To contact you in order to notify you of any changes to your unit, change of opening times or any other matter relating to your storage of goods
  • If you are entering into an insurance policy for the storage of your goods
  • Proof of address and identity

 

How we use your personal data

Amber Access Space Ltd will never disclose your data with any third party unless required to do so by law.  We only retain your data for as long as is necessary and for the purpose specified in this Privacy Notice.

 

The purposes and reasons for processing your personal data are as follows:-

  • That we have your consent – please sign and complete your acceptance to us storing your personal data – PLEASE COMPLETE FORM A
  • We collect your personal data for the purposes of the Storage Agreement you have entered into
  • We collect and store your personal data as a legal obligation for business accounting and tax purposes

 

If you no longer wish for us to store your personal data

If you wish your personal data and information to be removed please contact the Data Controller with immediate effect on either the telephone number above or via email or complete the form below.  If you are storing goods on our premises and wish for this information to be removed, we will then have to terminate the contract as we need your data for the purposes of your contract with Amber Access Space Ltd.  PLEASE COMPLETE FORM B

 

Keeping your Personal Information Secure

We hold your personal information and copy documents for the purpose of you having a Storage Agreement with us.  We will never share your information with any third party.  You will also have a copy of the information that we hold about you.  We will take every step to keep personal data about you safe and secure.


 

CONSENT TO HOLD YOUR DATA TO BE COMPLETED BY THE CUSTOMER

Form A - Privacy Notice

 


 

WITHDRAWING CONSENT TO HOLD YOUR DATA TO BE COMPLETED BY THE CUSTOMER

Form B - Privacy Notice

 


 

Lodging a Complaint

 

Amber Access Space Ltd will only process your information in compliance with this Privacy Notice and in accordance with the relevant data protection laws.

If you wish to make a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information you can send a complaint to the data controller, as detailed above.

If this does not resolve your complaint to your satisfaction you have the right to make a complaint at anytime to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.